Western Youth Services

Profile Not Current (Last updated: Jan 09, 2026 )

PROGRAMS

Outpatient Clinics

WYS provides mental, behavioral and emotional health services to more than 4,000 families annually at one of our four outpatient clinics in Anaheim, Fountain Valley, Santa Ana and Mission Viejo. In 2023 we’ve increased capacity by 30% and are opening a second clinic in Santa Ana. The clients served in these clinics are among the most vulnerable of our local population and are referred to us when facing crises. WYS provides outpatient services primarily for Orange County Medi-Cal eligible clients up to age 21. Individualized and solution-focused services are provided at a level, frequency and duration consistent with each client’s treatment goals. Services include but are not limited to clinical interventions, clinical and psycho-diagnostic assessment, family therapy, crisis intervention, treatment planning, discharge planning, case management, mediation support, Therapeutic Behavioral Services, peer support, and advocacy. In addition, collateral services may be provided to support and educate our client’s adult caregiver(s). These services are publicly funded.

Budget
$28,609,625
Outcomes

WYS obtained Youth Outcome Questionnaire (YOQ) change scores from 1,256 unique clients served through the Outpatient Clinics. Among these clients, the majority of clients present as “healthy” or reliably improving after initially experiencing significant impairments in mental health functioning. To help better understand the ongoing impact of COVID-19 on our clients, WYS conducted analyses during the pandemic to assess client changes in functioning before and after the rapid onset of COVID-19 in mid-March 2020. Interestingly, we found significant improvements in client functioning after WYS’ shift to virtual service offerings in response to the pandemic. We will continue to adapt our service offerings in response to our rapidly changing environment to ensure our clients have access to much needed clinical support during these difficult times.

WYS School-Based Programs

WYS believes that all students should have access to equitable, high-quality mental health support so that they strengthen their mental and emotional wellbeing, feel good about themselves and their lives, and have the skills to be successful in school and beyond. We partner with schools to build a trauma-informed culture that cultivates resilience and mitigates the effects of Adverse Childhood Experiences (ACEs) and toxic stress, which in turn creates safe, supportive, and inclusive learning environments. WYS School-Based Programs offers a three-tiered approach ranging from Prevention to Intensive Intervention that can be customized based on the needs of the school community. WYS employs highly trained staff who provide culturally competent mental health support to students and their families in schools and through community-based services. We strive to provide relationship-driven support that builds long-term partnerships with school staff and administrators to meet them where they are and work hand-in-hand to deliver effective, individualized solutions. Our services are intended to benefit all students, and increase mental, emotional, and social competency through evidence-based and trauma-informed practices. We help schools provide a safe, healthy, and equitable school climate that meets students where they are and promotes a readiness to learn. As a non-profit mental health organization with over 50 years of experience, our approach to treatment is established, documented, and proven to work.

Budget
$3,589,870
Outcomes

Success includes:

-Improved school-community collaboration
-Increased positive interactions with adults and children
-Positive community engagement
-Increase in trauma-informed approaches
-Decreased behavior challenges in classrooms
-Decreased discipline issues
-More teaching minutes for educators
-Effective services that resolve the root of the problem
-School staff feel more confident in behavior management strategies
-Rise in student grades and test scores
-Increase in student attendance
-Lowering long-term financial dependence on community resources

Approximate unduplicated students served annually: 15,000

Behavioral Health Training Collaborative (BHTC)

Western Youth Services along with four local area partners formed the Behavioral Health Training Collaborative (BHTC) in December 2019 to work together to provide mental health and wellness trainings at no cost to the Orange County, California community. We offer in-person trainings at various facilities in Orange County and can also host virtual trainings, making it even easier for families, agencies, schools and community groups to attend. Trainings are offered to community members, community serving professionals, and clinical professionals to improve their awareness, skills, and knowledge on an array of behavioral and mental health topics. By working as a collaborative with agencies that specialize in reaching unique populations, we are able to provide a wide variety of trainings to diverse cultures in multiple languages. Some areas of training include: • Suicide Prevention • Mental Health First Aid • Trauma-Informed Care • Self-Care for Professionals • Recognizing and Responding to Client Needs • LGBTQ+ Training • Improving Family Communications • Multicultural Mental Health Training • Building Trauma-Informed School Communities • Evidence-Based Clinical Trainings • Multi-Part Trainings Supporting Families and Individuals Living with Mental Illness

Budget
$917,587
Outcomes

Short-term Outcomes include:

•Increased awareness of behavioral health services
•Increased knowledge of signs and symptoms of behavioral health conditions
•Life skill development
•Participant satisfaction and engagement
•Improved collaboration between County and Contract providers

Long-Term Outcomes Include:

•Access to behavioral health services for all Orange County residents
•Increased knowledge of counseling best practices
•Community-wide reduction in behavioral health stigma and discrimination
•Improved behavioral health for all Orange County residents
•Improved relations between participants and their social contacts (e.g., family, friends, community, etc.)

Medium-Term Outcomes include:

•Increased knowledge of behavioral health conditions
•Increased knowledge of behavioral health best practices and conditions
•Awareness of behavioral health resources
•Engagement in trainings
•Improve instructor task performance (e.g., maintain attention, keep on schedule, present information clearly, etc.)
•Stigma reduction
•Reduce stigma of seeking behavioral health services

Number of trainings annually: 550
Number of attendees annually: 11,000

Crisis Intervention Training (CIT)

Crisis Intervention Training (CIT) provides free mental health training to traditional and non-traditional first responders, including Law Enforcement, Fire, Dispatch, Emergency Medical Services (EMS), etc. Our trainings provide clear guidelines for first responders to identify systemic problems, create mutually beneficial solutions, and increase safety for individuals in crisis and first responders. The tools provided during these trainings include: Signs and symptoms of mental health and substance use disorders De-escalation and tactical communication Greater connection and positive interactions between community members and first responders Mental health resources and tools How to assess for suicidality, decision-making impairments and more

Budget
$570,836
Outcomes

Crisis Intervention Training (CIT) has been steadily adopted by law enforcement agencies and First Responders throughout the country since 1987.
CIT covers effective communication skills, de-escalation techniques, mental health medications and treatments, legal issues, community resources, and recognizing signs of psychological distress, childhood trauma, and addiction. CIT is designed to help traditional and non-traditional first responders have a different perspective when facing complex situations, including at-risk individuals who may need crisis intervention by mental health professionals.

Total number of attendees per year: 1250
Number of training hours facilitated per year: 516

Student Behavioral Health Incentive Program (SBHIP)

SBHIP is a program that originated from State law (AB 133, Welfare & Institutions Code Section 5961.3) with the intention to address behavioral health access obstacles for Medi-Cal students. This initiative employs targeted interventions to enhance access to preventive, early intervention, and behavioral health services. These services are facilitated by behavioral health providers affiliated with schools, benefiting TK-12 children in public education. As part of a statewide effort, WYS has developed a comprehensive training curriculum encompassing behavioral and mental health core competencies for school personnel. Examples are below: Prevention and early intervention strategies for addressing behavioral health concerns within schools. Exploring Adverse Childhood Experiences (ACEs) and other precursors to behavioral and learning challenges. Skillful risk assessment, including self-harm, cutting, and high-risk behaviors. Effective handling of suicidal ideation. Implementation of short-term Cognitive Behavioral Therapy (CBT) techniques for managing anxiety and depression. Addressing substance abuse. Incorporating harm reduction approaches. Promoting inclusivity and support for LGBTQ students. Educators are also invited to participate in our practical application post-training support. Our support includes dedicated office hours, coaching, and practical worksheets. These tools are designed to help educators set and achieve realistic goals, ensuring effective application of new skills.

Budget
$800,000
Outcomes

Empowerment of Schools: This model serves as a "train the trainer" framework, enabling schools to achieve self-sufficiency in conducting staff training consistently.

Structured Training: The training program will be designed as a series of 2 to 8-hour sessions, offering a comprehensive learning experience.

Continuous Support: Schools will receive weekly "pod" support during the initial 3 months after the training, fostering ongoing growth and development.

Sustainable Learning: Following the intensive support phase, schools will benefit from monthly support meetings, ensuring sustained progress and skill retention.

CONTACT

Western Youth Services

23461 South Pointe Drive
Suite 220
Laguna Hills, CA 92653

development@westernyouthservices.org

Phone: 949-855-1556

www.westernyouthservices.org